Donna St.John

Donna St.John
Donna St.John Canada

I especially like memoQ because of the true additional services offered by Kilgray. My personal experience is that the company is not simply interested in selling me their product, but also in providing true after-sales-service and technical assistance, if and when required. Being a one-person show, my budget for computer-related problems is limited; the few times I have encountered technical problems, Kilgray has provided fast, clear answers to all my questions. Their website also provides useful learning tools such as live and recorded webinars, blogs, manuals, etc. Although the previous CAT tool I used was quite expensive, customer support was almost non-existent (many of my e-mails went unanswered!) and the specific training course I attended and learning manuals provided were nothing short of terrible. In my opinion, the memoQ team is the best part of the memoQ product.

Kilgray Translation Technologies
 
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